Pacnet Thailand Customer Services

Pacnet Webmail Service

With Pacnet Webmail, you can now access your Pacnet emails anywhere in the world, as long as you have access to the Internet. Simply pop in to any Cyber Café or Internet Kiosk and you are ready to go!

Check Usage

Our Online Usage checking system lets you know how much time you have spent online so you can plan your internet surfing.

Online Refill

Please check the packages that will suit your need.

For Internet Accounts

Change Dial-in Password
Change Dial-in password for X-Treme 1222

For Email Accounts

Change Email Password and Check Mailbox Status.

Mail Administrator

Your administration interface for your email services.

For iPass Accounts

Download iPass Client.

To ensure that the service-level guarantees are met and that our clients receive a high level of support, we have created Network Operations Center. This comprehensive care centre is staffed by experienced engineers that monitor our Internet services and support clients anytime, day or night.

Pacnet provides exceptional customer care by meeting these key objectives:

  • Around-the-clock availability
  • Proactive monitoring and troubleshooting
  • Fault handling
  • Operational account management

Specialists at Pacnet’s Network Operations Center provide clients in-depth network support, as well as assistance with DNS, Mail server, Web server, and security filter configuration.

If you require technical support on Internet connectivity, please contact our Network Operations Center via email noc.th@pacnet.com or call us on +66 2 207 4111.